Shipments and returns

Your order shipment

Packages are usually dispatched within 1 working day. We offer shipping by Parcelforce (GLS Network Partner) or Royal Mail (only for small orders) because we always want to deliver orders to our customers as soon as possible.

Our working days are from Monday to Friday from 8am to 4pm (excluding calendar and bank holidays).

Shipping fees includes all postage costs. Transport options vary according to order Total price.

We cannot group two distinct orders placed separately, and shipping fees will apply to each of them.


Returns

You can return or replace your ordered items within 21 days since delivery.
Just remember that the returning item should be in a mint condition.

If something is not right with the item please contact us using the Contact us form, so we can find a proper solution to resolve the issue.

A return form is on the back of your invoice. You will find there a short instruction how to return the item back and our return address.
Please fill in all information and attach it to your retuning package so we could faster proceed your claim.

If your invoice does not have a return form on its back please contact us for further instructions.

 

The return address:

Futuro Fashion LTD
34-36 Napier Court
Wardpark Industrial Estate
Cumbernauld
G68 0LG
United Kingdom


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